RE: Anyone got Silent Gliss Curtain tracks? - photos

["Paul Gale" <groups@xxxxxxx>]

I'm just uploading a few close-up photos of the new Silent Gliss
curtain
track to the Yahoo Group photo's area (under Silent Gliss). They show
several points of potential failure. After I received the replacement
bits
this morning, I found another bit of cracked plastic (on the end
spindle
housing)!!!!  Malcolm at Silent Gliss has been quite helpful though
and sent
me spare parts (although they should have got it right first time!)



Oh, and there's a picture of my dog in the snow as well as I thought
she
looks so lovely!



Paul.



-----Original Message-----
From: Malcolm Surgenor [mailto:malcolm@xxxxxxx] 
Sent: 31 January 2003 13:33
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] Anyone got Silent Gliss Curtain tracks?



When we first moved into this house almost three years ago I kitted out
all
the rooms (bar one) with Silent Gliss Autoglide and since that time
they've
all been opened and shut automatically via X-10 and HomeSeer everyday.
They've never given a bit of trouble, except one day during the day
when
there was a power cut and the power resumed they all shut - not a great
problem as HomeSeer would have caught up the next morning.

We're about to decorate the last room and I went to check prices (I
bought
mine on-line from Grace Brown Interiors the last time) and what a
shock!
Yes, the track is now metal but the prices have trebled!  I haven't
looked
around yet but anyone suggest where (UK) is the cheapest to buy these
just
now??

Malcolm


-----Original Message-----
From: Paul Gale [mailto:groups@xxxxxxx]
Sent: 31 January 2003 12:48
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] Anyone got Silent Gliss Curtain tracks?


The track has now been replaced with a sturdy metal one. The fixings at
the
end and the housing of the motor seem rather poorly designed and not up
to
the quality standard I would expect from such an expensive item. From
what
you describe, the material band inside seems to be the same - I'll look
out
for wear. Apparently this track has a 3 year guarantee though.



Paul.



-----Original Message-----
From: Robert Chasmer [mailto:robert.chasmer@xxxxxxx]
Sent: 31 January 2003 10:28
To: 'ukha_d@xxxxxxx'
Subject: RE: [ukha_d] Anyone got Silent Gliss Curtain tracks?



> From: Paul Gale [mailto:groups@xxxxxxx]
> *      There was a small plastic part (like a
cover) holding the
> tensioned band (that moves within the track) together and this
> was broken
> My main reason for posting this is to see if anyone else has had
> a problem with the plastic cover holding the two ends of the
> moving band together? The band is under tension (about 2cm
movement
> when untensioned) which is held in place by a very small and weak
> bit of plastic - not good engineering :-(

I have to original Swish versions rather than the new upgraded Silent
Gliss
versions.  I bought them when they were runing down the last of the
stock at
B&Q, I did have to replace one of my rails that was broken like you
described.

My rail is made complely of plastic, with ends being blobs of plastic
which
are fixed by screws into the main rail.  Inside, at either end is a
plastic
cog thing which interlocks with a material tape that is hole punged to
form
a chain like thing.  The idea is that you could adjust the lengths on
them,
which I have done during a repair on one of my rails

The plastic bits that you descibe on mine are held in by plastic lugs
which
have been prone on one of my rails of poping out.  One of my rails
over a
normal windows has not had any problems in two years.  The other one
over
the patio door that has longer and thus heavier curtains did have
problems.
To stop the plastic things poping out I drilled a number of small holes
and
inserted nails.

About a year in on the big curtian, the rail had completly died.  I
nearly
replaced the tape inside since the holes had gotten to large and worn,
also
one of the plastic cogs had worn right down.  In the end I just
swapped the
driving cog with the one at the other end, and turned the tape round so
that
the other side could have some ware.  A year on and its still ok, if I
get
more problems I won't hesitate to buy some new cogs and tape.  I did
have a
contact number for these and found it to be quite expensive but a lot
newer
than a whole new silent gliss pack.

I was under the impression that Silent Gliss had upgraded the tracks
completly and made them metal with better chains inside.  I wanted to
just
get new rails from silent gliss, but they will only sell them
altogether.  I
already had the motors and controller so didn't want to replace the
whole
lot unless I had to.

Let us know how you get on.  In general these rails have been very
reliable,
mine are configured to close at night and open in the morning.  The
design
of the swish tracks was VERY cheap and nastey, I'd hoped silent gliss
had
sorted that part.  For the cost of it there the rails should be built
as
well as the motor, and controller.


Rob
--
     ______   __   _  
______   ______
    / ___   / /  /  / __    / _____
HOME: rob@xxxxxxx
   / /  /_/ / /__/ / / /__/ / / /__    http://www.kaosuk.co.uk/
  / /  __  / ___  / / ___  /  \__ 
\           
----
/ /__/ / / /  / / / /  / / _____/ / Rob Chasmer, MMT
Computing
______/ _/  /_/ _/  /_/ ______/ robert.chasmer@xxxxxxx
This email and any files transmitted with it are confidential and
intended
solely for the use of the individual or entity to whom they are
addressed.
If you have received this email in error please let us know by e-mail
reply
and delete it from your system; you may not copy this message or
disclose
its contents to anyone.  Please note that any views or opinions
presented in
this email are solely those of the author and do not necessarily
represent
those of MMT Computing plc.  Finally, the recipient should check this
email
and any attachments for the presence of viruses.  MMT Computing plc
accepts
no liability for any damage caused by any virus transmitted by this
email.