RE: Audiotron Wifi

[Robert Chasmer <robert.chasmer@xxxxxxx>]

K. C. Li [mailto:li@xxxxxxx] wrote:
> That's the way it goes. The customer didn't intend on killing the
> AudioTron but wanted the latest and greatest firmware (v3.0.1
beta).

Well I've had my European AT for a few months now (came with 3.0), and
have
only gotton round to flashing it myself once, to 3.0.15 beta.  This
version
has quite a few fixes, the flash went fine as I'm sure is usually the
case.
Still worried me a little.


> It would cost us to return the unit to Danmark and, presumably, 
> from Danmark to the U.S. Once repaired, a similar charge is
> applicable among the distribution chain. My understanding is that
> if the firmware is corrupted during the flash upgrade process, the
> unit must be sent back to Turtle Beach for factory reset. I
believe
> that the flash EPROM is "surface mounted" on the PCB and
cannot be
> changed.

Well I remember Seth on the AT mail list mentioning that HPT in Norway
should be able to fix dead units (Looks like out Tony asked Seth this
back
in June):-
http://maillist.voyetra.com/SCRIPTS/WA.EXE?A2=ind0207&L=AUDIOTRON&P=R92998&m
=10810

Thats still postage hassles, and costs but better than nothing.  I
pressume
HPT are allowed to open the box and manually re-flash the EPROM without
removing it using some other kit.


Rob

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