RE: Audiotron Wifi

["BUTLER, Tony, FM" <roaming@xxxxxxx>]

> > Ah, so the user IQ too low factor strikes again :-/
> 
> No, customers are always right. :-)

Doesn't stop em from being st0pid :-/

> > So now _you_ have a paperweight or it costs you to send to HPT
for
> > fixing :( Presumably they either reflash the machine in a
*special*
> > way, or just replace the eprom with a kosher one?
> 
> That's the way it goes. The customer didn't intend on killing the
> AudioTron but wanted the latest and greatest firmware (v3.0.1 
> beta). It

Perhaps, but then, surely you install a beta product at your own risk
etc,
so if you damage it then u pay to fix it?
If it was an 'official' release then I guess fair enough, though TB
really
should have _something_ in place to get the things fixed this side of
the
water - otherwise _someone_ is going to be paying a lot in shipping
charges
to and from the US :(

In this case, the silly thing is that the euro-tron ships with 3.0 with
loads of lovely features, and 3.01 doesn't really introduce anything new
so
is hardly an 'essential' upgrade......

> > Either way, they should provide the retailer with a means 
> to repair it
> > themselves.....
> 
> As you have mentioned before, the flashing process going wrong is
> relatively rare so please don't have nightmares.

LOL, _I'm_ not the one with the paperweight Li, so no I'm not having
nightmares.
Just don't like to see ppl being stiffed.


Tony


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