RE: Audiotron Wifi

["BUTLER, Tony, FM" <roaming@xxxxxxx>]

> > Apparently, the flash upgrade process simply stopped at about 30%
of
> the
> > way. The customer made the mistake of power cycling the 
> unit and ended up
> > with a paperweight. As the unit is practically new, we 

Ah, so the user IQ too low factor strikes again :-/
I hope you charged him suitably for this, but I know you don't do that
kinda
thing.
So now _you_ have a paperweight or it costs you to send to HPT for fixing
:(
Presumably they either reflash the machine in a *special* way, or just
replace the eprom with a kosher one?
Either way, they should provide the retailer with a means to repair it
themselves.....

T.

> And try getting that level of service if you buy one from the 
> States or Belgium/whatever!

Or Denmark even!

T.


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