color kinetics update

["Ian Davidson" <ian@xxxxxxx>]

Hi All



Firstly I presume everyone has received there order by now, if anyone
hasn'=
t then please get in touch ASAP. One thing I had forgot to mention was
that=
not all the lights had the little plastic clips but B&Q have some 28mm=
pipe clips that fit fine. I have had many emails asking for more units to =
which I have both good and bad news, below is a full explanation.



After the original posting to the group I made contact with the supplier
vi=
a telephone. This was the only contact I had, his number scribbled on a
rip=
ped piece of paper. At first asking for 50 units which soon turned into
150=
. I drove to there warehouse which as I have mentioned in the past is an
ol=
d barn at the end of a dirt track. Awaiting me were two sealed boxes one
wi=
th the lights the other with the psu's. The supplier will only deal in
cash=
. I handed over the cash and returned to my work.



Over the next couple of days all the lights were tested. There were thirty
=
six faulty units including some with missing pieces and one of the short
ty=
pe of lights. A return trip was made this time by one of my engineers with
=
instructions to test all the lights and also to swap sixteen faulty
PSU's.<=
BR>


At this time I also started asking how any more units were available and
wa=
s told they were to test the rest of the units.



When we tested the replacement PSU's only six worked and the rest were
faul=
ty. When I then contacted the supplier I was informed that he suspected me
=
of removing parts from some of the returned units, although I explained
tha=
t was how I had received them.



I was in touch with the supplier over the next week and eventually he
telep=
honed to say he had 100 working units and thirty PSU's did I want them but
=
it was sold as seen. I said yes and sent the engineer back again to test
al=
l the units before return (he went at 9-30 and returned at 3-45). All 150
o=
f the first units were sold, I only ended up with my original three. Now I
=
will have approx sixty five to seventy units for sale. The bad news is I
fe=
el I have no choice to but to increase the price to =A315 per unit for the
=
lights. I really hope I do not offend anyone by doing this but I already
ha=
ve two faulty units that light dim when powered but do not do anything
else=
. The time and travel alone have mounted up far more than I had originally
=
imagined. In these cases I could soon find myself out of pocket by a few
hu=
ndred pounds. I have not been back in touch with the supplier for a week
no=
w so at this time I do not know if anymore are available. If people do
stil=
l want these units I'm not sure of the fairest way to distribute what is
le=
ft but I'll probably post to ask advice.



Again I am sorry for the increase but dealing with this supplier is far
fro=
m what I'm used to and causes problems that do not normally exist.



If anyone does still require any units please email (OFF LIST) with the
wor=
ds "color kinetics" in the subject field.



Ian_D







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