Re: RPP Easy-clip faceplates/B&Q rant

["Simon Coates" <ecolume@xxxxxxx>]

RPP is part of CEF.  Try another branch of CEF.  Possibly they
may not want
to help because the plates come in boxes of 10 and the branch would be
left
with 9 etc....
Best bet is to try and get a free 'sample' from RPP, tell them you're
interested in buying lots etc...

Redditch Plastic Products
Units 5/6 Pipers Road
Park Farm Ind Est
Redditch
B98 0HU
Tel: 01527 528024

Regards

Simon

----- Original Message -----
From: tefxp <ukha_d@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: 20 May 2002 16:02
Subject: [ukha_d] RPP Easy-clip faceplates/B&Q rant


> Hi,
>
> Anyone know where I can get hold of one 2 gang brushed steel RPP
> faceplate?
> I tried B&Q Croydon where I bought all my single plates and
RJ45
> modules a few years back, but all they seemed to have now was a
few
> patch leads.
>
> Despite past experience with them, I asked an employee in the
> electrical aisle where they used to reside (I asked them, should I
> say, after I got over the surprise of actually finding an employee
> there!) about said modules and got the all-too-familiar blank
stare.
>
> After a short pause, he managed to come up with 'you need to ask
the
> guy who works in this aisle about that'.
> I pointed out that he was in the aisle and was, apparently,
working
> but unfazed by this, he explained that he meant the _other_ guy
who
> worked the aisle who was 'on a tea break'.
>
> In true helpful B&Q style, the singularly refrained from offering
any
> further assistance/offering to go ask the guy on tea break/go ask
> someone else.
>
> In desparation, I mentioned that B&Q were doing a whole range
of
> networking equipment - patch panels etc (maybe under 'security' I
> offered as that's where X10 stuff lives (obviously!?)) in the hope
> that there was a section of the store I didn't know about that
might
> house such items, and could only elicit the response 'Oh, B&Q
have
> changed some ranges twice this year'.
>
> That was it.  Customer Service at it's best :(
>
> Sorry for the rant - anyway, that's why I'm looking for a 2 gang
> faceplate.
>
> cheers,
>
>
> Tony
>
>
>
>
>
> For more information: http://www.automatedhome.co.uk
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