RE: BTInternet does it again !!!

["Mark McCall" <mark@xxxxxxx>]

And the gits put it up a quid a month a while back.  So, to
re-cap,
ISDN/Modem access is 16 quid a month for 12 hours a day.  While
ADSL
falls to 23 quid from some providers.

Right...I'm off to top myself.

CYA

M.


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-----Original Message-----
From: Phillip Harris [mailto:phil@xxxxxxx] 
Sent: 15 May 2002 22:17
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] BTInternet does it again !!!



I do so love it when they apply quotes to the word "unmetered" as
if it
makes the rest of what they're doing less of a load of
"bollocks".

I find it interesting that under these rules, as a Surftime user, I can
use 12 hours of "free" time (there go those quotes again) and
then be
banned from paying for access during the day.

There really must be some way of stopping these sods using the word
unmetered in their terms and conditions when by any reasonable
interpretation it is clearly *NOT* unmetered.

I am not getting into a discussion about whether people should leave
their PCs connected for more than 12 hours a day or whatever but it is
the very use of "To make things fairer for everybody, we've changed
the
daily internet use limit for Anytime and SurfTime  customers from
16
hours to 12 hours of 'unmetered' access in any 24-hour period." ...
It
almost screams "We make money until you use more than 12 hours a day
and
so we'll allow you to use phone time until that point and if you use
less then we're laughing."

Thankfully up to now my ISP (I use my Surftime account as a backup) has
been very reasonable...

Phil

> -----Original Message-----
> From: Dr John Tankard [mailto:john@xxxxxxx]
> Sent: 15 May 2002 21:54
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] BTInternet does it again !!!
> 
> 
> Just got this
> 
> John
> 
> 
> 
> 1. CHANGES TO OUR TERMS & CONDITIONS - PLEASE READ!
> 
> A number of our customers are logged onto the internet for
> over 12 hours a day.
> 
> This affects the quality of service for the majority of our
> customers. To make things fairer for everybody, we've changed 
> the daily internet use limit for Anytime and SurfTime 
> customers from 16 hours to 12 hours of 'unmetered' access in 
> any 24-hour period.
> 
> Don't worry: this change won't affect the majority of you.
> 
> Minor changes and clarifications to our Terms & Conditions
> have also been made to paragraphs 1, 6.4, 7, 10.1(g), 10.3, 
> 10.4, 10.8, 14 and 16.
> 
> To read the new Terms & Conditions that will take effect from
> 5th June 2002, please go to 
> http://www.btopenworldservice.com/control/redi>
rect.php?id=54
> 
> 
> 
> 
> 
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