RE: OT Good solicitor

["Mark Harrison" <Mark.Harrison@xxxxxxx>]

Tim makes a good suggestion.

Two further alternatives, which might save you the cost of registering the forms with the court is as follows:

 

1:

- Go to the court

- Get blank forms

- Fill them in

- Photocopy them

- Send the COPIES to the firm with a covering letter saying that unless you receive a full refund in the next seven days, you will lodge these with the court.

- If you don't hear from them seven days later, lodge them....

 

2: See if your LOCAL BBC radio station has a consumer affairs programme. Give them details, and they may investigate on your behalf. Certainly, most firms respond well to the "Hello - this is the Consumer Affairs department of BBC radio XXX - we're going to air details of YYY, but wanted to give you the opportunity to respond first" ;-)

 

M.

 

 

-----Original Message-----
From: Timothy Morris [mailto:timothy.morris@xxxxxxx]
Sent: 14 May 2002 09:20
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] OT Good solicitor

Rather than go to the expense of a solicitor (it will likely cost you more than the value of the bed), go to a legal stationer, and get the relevant forms for application to the small claims court.

 

Lodge them, and the firm is obliged to respond.

 

Tim.

 

-----Original Message-----
From: Amar Nagi [mailto:amar@xxxxxxx]
Sent: 14 May 2002 08:40
To: ukha_d@xxxxxxxSubject: [ukha_d] OT Good solicitor

 

Can anyone recommend a good solicitor for consumer related disputes.

I bought a bed and mattress and they are both poor quality even though

They have replaced like 5 times. I want a refund and the company is not

Responding.

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