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Re: OT > Problems & more problems



Now, this is a little odd, but watchdog covered tempo tonight.
 
Firstly contact compaq as phil suggested, I don't think you'll have any problems.
 
However, if you bought any extended warranty anything other than cash, it was announced that Dixon's is honoring the warranty thru a deal with the liquidators..
 
But as its a first year thing, I think Compaq will take care of you.
 
J
----- Original Message -----
Sent: Tuesday, March 12, 2002 8:53 PM
Subject: RE: [ukha_d] OT > Problems & more problems

Try their Customer Service Centres on 0870 559 2000 or Warranty line
(national rate) 0870 559 2000 or Information Line (product etc.): 0845
270 4000 (local rate)

Phil

> -----Original Message-----
> From: Stuart Whyte [mailto:lists@xxxxxxx]
> Sent: 12 March 2002 20:45
> To: UKHA
> Subject: [ukha_d] OT > Problems & more problems
>
>
> Gents,
>
> Apologies in advance for the OT post, but Im hoping someone
> here will be able to help me before I go MAD.
>
> Like Phil, I took advantage last year of the offer from Tempo
> for a compaq laptop, which at the time looked like a great
> deal.  My laptop, which is still under warranty, has now
> developed a display fault.  No problem thinks I, contact
> Tempo and arrange for it to be repaired/replaced.
>
> I go to Tempo's website to find that they ceased trading on
> 24th September last year, and so cant replace under warranty.
>  They have a list of manufacturers to contact but, surprise,
> surprise, the number for compaq laptops "is not recognised"
> and a search of the company returns nothing.
>
> Does anyone have any idea's of where I go now, as Im
> literally pulling my hair out.
>
> Thanks in advance for any help
>
>
> Stuart
>
>
>
> ------------------------
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