RE: OT: The Great Sky Rip-Off

["BUTLER, Tony, FM" <tony.butler@xxxxxxx>]

> IIRC Sony and Sky had a fall out. (Nothing new, everyone 
> seems to fall out
> with Sony at some point). The Sony STB, despite being 
> superior to other
> STBs, is often crippled thanks to this argument. I forget the 
> details, but
> one of the guys at work bought one and Sky would not even 
> provide software
> updates to the box due to whatever their issue with Sony was! 
> It one of the
> reasons I never bothered to buy a Sony STB and instead went for
Sky+.

I had fun and games a year or so ago with my Sony box.  I wanted the
optical
out enabled to feed to my main amp.
I ring the support number in the brochure.  It is no longer in
operation.
I ring Sky. "It's a hardware issue sir.  We have nothing to do
with that as
it is a physlical device issue and we only deal with the
software."
(something like that anyway.  
They give me a new sony tech support line.  I ring them and they
say
"Nothing to do with us sir - it's up to Sky to send a signal to your
box to
enable it".
The person I was speaking to assured me they even knew some ppl
personally
who'd had this done.
I ring sky again - see their previous response :(
I ring sony again - see _their_ previous resonse :(

I give up and have the box replaced with a panny as my installer said
ALL
their sony boxes (except mine) had been returned with faults.
So, 'surprisingly' mine developed the problems they described & I got a
free
swap.
Still no optical out though :-(((

Bloody sky.
Bloody sony.
On a par with BT & Telewest for being unhelpful wastes of space
:-<<<


Tony


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