RE: Cheeky b*stard 9thTee !

["Des Gibbons" <des@xxxxxxx>]

Was this in the T&C's when you looked?

>>Also, order cancellations after ordering and prior to shipping is
subject
to a 10% cancellation.  This is due to credit card fees, etc.  We
would be
glad to change your order prior to shipping at no charge.

Just wondering if he added it in recently?


Cheers, Des.

-----Original Message-----
From: Gareth Cook/UK/IBM [mailto:gcook@xxxxxxx]
Sent: 10 June 2002 19:30
To: ukha_d@xxxxxxx
Subject: [ukha_d] Cheeky b*stard 9thTee !


I ordered a turbonet kit for the TiVo last week. Confirmation states it
wouldnt ship till this week.

Now, as I've been unimpressed by said TiVo, I didn't think I wanted to
waste
$100 - so I mailed to cancel the order. Now, Mark at 9th tee says
that's
fine, but there's a 10% restocking feee as per his Ts&Cs !! (
http://www.9thtee.com/termsshipping.htm
)

The Ts&Cs seem to state a 10-25% for RETURNS...now as the order hasn't
even
shipped from the, I can't see how this can be classed as a return.

!!!

G.
Gareth Cook
Senior Engineering Specialist
EMEA ED, IBM SWG
Lotus Park, Staines, TW18 3AGOffice: +44 (0) 1784 445 166
Mobile: +44 (0) 7980 445 166
Fax: +44 (0) 1784 499 166Work: g@xxxxxxx
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