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RE: Re: A Public Apology
Good
God Gareth (alliteration there IIRC!) that would surely have meant you made
a
profit then!!
Did PS
agree (back when they seemed trustworth) that any warranty issues would be
sorted out directly with him and not through you?
Mind
you, he's as much an amateur as the rest of us, so I guess what he said is
irrelevant as it's unlikely to be based on law.....
Tony
In this case,
the
1 or 2 weeks was to be covered by spare units we should have had, which
ould
then have been offerred to the group.
It didn't quite to plan tho :-) I had some battery issues to sort
out,
which I used from the 11 dodgy units. Luckily, no one sent a whole unit
back.
G.
|
| Gareth Cook
Senior Engineering
Specialist
EMEA
ED, IBM SWG
Lotus Park, Staines, TW18 3AG
|
Office: +44 (0) 1784 445
166
Mobile: +44 (0) 7980 445 166
Fax:
+44 (0) 1784 499 166
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|
----- Forwarded by Gareth Cook/UK/IBM on 30/05/2002 12:16
-----
|
Discussion
Main Topic
BUTLER, Tony, FM <tony.butler@xxxxxxx>
Today 12:10
| .
Subject:
.
| RE: [ukha_d] Re: A Public
Apology
.
|
| Category:
| |
|
Depends on what you mean by
'unsatisfactory' :D But seriously though, whether a bulk buy is for profit or
not, the same issues will appiy - ie: Will the supplier deal with the end users, or just the man in the
middle who placed the order, has been invoiced for the order, and has paid
for
the order? Whilst Gareth said 1 or 2 weeks (i think) for DoA
fujitsus
back to him, then 60(?) days with PS, I don't know if PS could turn around
around and refuse to deal with you on the basis that they sold to Gareth
and
not to you. Okay, so PS is a crap example, but you see what I mean -
warranty etc issues are independent of making a profit - don't confuse the
two!
Tony -----Original Message-----
From: Mark Harrison
[mailto:Mark.Harrison@xxxxxxx]
Sent: 30 May 2002
11:55
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] Re:
A Public Apology
"You don't after all, ask Tesco
how much they paid for their baby wipes when they are doing a two
for
one
deal - and you can always go to Sainsbury anyway if you're not happy with
Tesco." I do,
however,
except Tesco to replace AT THEIR EXPENSE, and WITHOUT DELAY, any product I
buy
>from
-----Original Message-----
From: BUTLER, Tony,
FM
[mailto:tony.butler@xxxxxxx]
Sent: Thu 30/05/2002 11:39
To: 'ukha_d@xxxxxxx'
Cc:
Subject: RE:
[ukha_d] Re: A Public Apology
> Not needed, dad to be, I bet you are on edge, Best
Post
of the Day
I was pleasantly surprised to see an apology as I assumed
it
was a bit 'heat
of the moment'.
Being a soon-to-be dad can be
very
stressful indeed - just be glad it's not
twins like I got :)
>
Gidelines are good, its lets all know that the deal is fair. We
must
>
also understand that to people who make a living selling HA
>
equipment
and support his list and its members, that we should not
> be
stealing buisness, so far that has not happened.
Indeed. I
spoke
to Li about this because I pointed him towards the european
distributors
of
the Audiotron, and here they were trying to do a deal with
me. He
seemed happy enough that I wasn't trying to steal any (potential
future)
business from him.
> My additions to any guidelines
are:-
>
> If there is to be a profit/contingency then its needs
to
be made
> clear
>
> We should have a indication on the
level
of this
>
> At the outset we need to know who is taking any
risk.
I still think that profit or otherwise should be irrelevant
because people
will (as seems to have happened here) resent the fact
that
someone is making
money when someone else didn't.
A fair deal is
where
everyone benefits to some degree. You don't after all,
ask Tesco
how
much they paid for their baby wipes when they are doing a two
for one
deal
- and you can always go to Sainsbury anyway if you're not happy
with
Tesco.
I agree about the risk element. This is why for example
I
said there is no
warranty with the US audiotrons, so there is risk there
of
wasting your
money. Equally, I was taking the risk of blowing up
the
device if I did a
conversion on
it.
Tony
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