RE: Need legal advice?

["Mark Marooth" <MMarooth@xxxxxxx>]

Tony,

If you have not done so, have a look at the Consumer Protection Act (1987
I
think) which is the one very often quoted on watchdog.  It starts off
something
like:

                                                                               
      If you sell products or service to consumers
from a base in the European  
      Community (EC), then you are obliged to
comply with this
act.            
                                                                               
                                                                               
      You cannot prepare legal terms and
conditions which contravene this act,  
      or try to impose your own
rules.                                         
                                                                               
                                                                               
      Most of the terms will be familiar to any
normal shop or business trading 
      with a consumer in a traditional outlet.
However traders new to the web   
      should be aware of the Distance Selling
Regulations introduced in 2000.   
      These require a merchant to offer (and
confirm in writing) to accept the  
      return of the goods for any reason with 7
days of
receipt.               
                                                                               
                                                                               
      You can find out more about the Consumer
Protection Act and Distance      
      Selling Regulations from the
DTI.                                        
                                                                               
                                                                               
      To understand more about the subject also
review the
information          
      published by the Consumers Association
(Which). They also run the Which   
      Webtrader scheme to appraise and recommend
consumer websites - this may   
      be of particular interest to ecommerce
sites.                            
                                                                               



The question is (WRT the act and not my opinion), I guess, are you a
merchant ?


Mark


On a similar-ish note, I am trying to clarify the matter WRT the
(possible)
Audiotron buy - as the customer, the warranties may lie with me, (my name
on the
invoice) but if the warranty is transferable and I transfer it to the end
user,
then the warranty should be between the distributor and the end user.
Either way, there is a warranty with the units, it's just a matter of who
you
would return them to if they go faulty (if the buy goes ahead).

Tony

Yahoo! Groups Sponsor

ADVERTISEMENT

For more information: http://www.automatedhome.co.uk
Post message: ukha_d@xxxxxxx 
Subscribe:  ukha_d-subscribe@xxxxxxx 
Unsubscribe:  ukha_d-unsubscribe@xxxxxxx 
List owner:  ukha_d-owner@xxxxxxx

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.