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RE: Re: A Public Apology



Title: RE: [ukha_d] Re: A Public Apology
"You don't after all, ask Tesco how much they paid for their baby wipes when they are doing a two
for one deal - and you can always go to Sainsbury anyway if you're not happy with Tesco."
 
I do, however, except Tesco to replace AT THEIR EXPENSE, and WITHOUT DELAY, any product I buy from them that is unsatisfactory.
 
-----Original Message-----
From: BUTLER, Tony, FM [mailto:tony.butler@xxxxxxx]
Sent: Thu 30/05/2002 11:39
To: 'ukha_d@xxxxxxx'
Cc:
Subject: RE: [ukha_d] Re: A Public Apology

> Not needed, dad to be, I bet you are on edge, Best Post of the Day

I was pleasantly surprised to see an apology as I assumed it was a bit 'heat
of the moment'.

Being a soon-to-be dad can be very stressful indeed - just be glad it's not
twins like I got :)

> Gidelines are good, its lets all know that the deal is fair. We must
> also understand that to people who make a living selling HA
> equipment and support his list and its members,  that we should not
> be stealing buisness, so far that has not happened.

Indeed.  I spoke to Li about this because I pointed him towards the european
distributors of the Audiotron, and here they were trying to do a deal with
me.  He seemed happy enough that I wasn't trying to steal any (potential
future) business from him.

> My additions to any guidelines are:-
>
> If there is to be a profit/contingency then its needs to be made
> clear
>
> We should have a indication on the level of this
>
> At the outset we need to know who is taking any risk.

I still think that profit or otherwise should be irrelevant because people
will (as seems to have happened here) resent the fact that someone is making
money when someone else didn't.
A fair deal is where everyone benefits to some degree.  You don't after all,
ask Tesco how much they paid for their baby wipes when they are doing a two
for one deal - and you can always go to Sainsbury anyway if you're not happy
with Tesco.

I agree about the risk element.  This is why for example I said there is no
warranty with the US audiotrons, so there is risk there of wasting your
money.  Equally, I was taking the risk of blowing up the device if I did a
conversion on it.


Tony


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