RE: (ukha_d) Mobile Phones (maybe OT)

[peter.white@xxxxxxx]

Do they have this vision?  Vodafone is certainly the comms provider,
but in
terms of Service Providers they have well over 40 of these, of which
Singlepoint
is by far the largest (under about 4 different brands, including Phones4U
&
Dialaphone).

Knowing Vodafone, and the volume of complaints they get, I don't suppose
they'll
do much about it, as Singlepoint do specialise in mainstream, vanilla,
consumers, as opposed to 'business' contracts.  No excuse for
mis-selling
though.

Pete

-----Original Message-----
From: MIME:maccy@xxxxxxx at INTERNET
Sent: 29 May 2002 16:42
To: White, Peter; ukha_d@xxxxxxx at Internet
Subject: RE: [ukha_d] Mobile Phones (maybe OT)



On Wed, 29 May 2002, Andy Laurence wrote:
> No, it's not a Vodafone problem, it's a mixture of Singlepoint and
phones4u.  > Vodafone have always been good to me in the 4-5 years
or so I've
been with > them.

That's why I was thinking they might be able to help you out on this
occasion, i.e. transfer your SP for you before the contract term and/or
encourage Singlepoint to implement GPRS. Wouldn't this be in line with
Vodafone's vision of one brand, one company? i.e. phase out the SP
concept?

Maccy



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