RE: Fw: Kodak buyers!!!!!!

["Don McAllister" <donmc@xxxxxxx>]

Its Official then....

http://www.kodak.co.uk/UK/en/digital/dx3700offerStatement.shtml

"Kodak EasyShare DX3700 Digital Camera Special Offer:

Kodak will offer the Kodak EasyShare DX3700 Digital Camera, along with a
memory card and inkjet paper, at the advertised price of =A3100 + p&p
to
all of our customers who ordered the camera and accessories recently.=20

The resolution of this matter has been a top priority for Kodak. One of
our company's core principles is our commitment to our customers - even
in difficult situations like this one.=20

As you know, a mistake on our website allowed a number of customers to
order the Kodak EasyShare DX3700 Digital Camera and accessories at an
incorrect price of =A3100. Despite the incorrect listing, Kodak will offer
the camera and accessories at the advertised price of =A3100 + p&p.=20

The customers whose orders have been affected by this situation have
been notified directly of this decision, and they have received
instructions for taking up the offer. Orders will be processed upon
confirmation from the customer, and the cameras and accessories will be
shipped directly.=20

Kodak values its customers. We regret any inconvenience caused by these
exceptional circumstances and we appreciate our customers' continued
patience in allowing this matter to be resolved."

Well flippin 'eck. Power to the people. No-one has yet received the
email but I suppose it will take a few days to sort out.=20

Mind you, unless this is removed from their website after 12 hours as
another mistake!!

Don

> -----Original Message-----
> From: Steve Morgan [mailto:steve@xxxxxxx]
> Sent: 30 January 2002 21:17
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Fw: Kodak buyers!!!!!!
>=20
> Thought some of you might like to see this:
>=20
> Steve
>=20
> > Saw this in another NG.....fingers crossed??
> >
> >
> > "I'm sure you can remember the fuss over the DX 3700 camera
that
Kodak
>=20
> > were offering for 100 quid, the 10% off of the next order as a
> > goodwill gesture when they refused to fulfil the order.  I wanted
some
>=20
> > CDs from them so I left it until the last day the offer was valid
> > (today) just incase they changed their minds.
> >
> > I made 3 calls today as each time I called nobody was able to
give
me
> > the 10% off and I kept being told that someone would contact me
or I
> > should call back.  On my 3rd call at 16:30 today I spoke to a guy
a
> > Kodak who told me that I couldn't have my 10% off as they had
decided
> > to fulfil the original orders!  Apparently emails will be sent
out
> > tomorrow
> > or Friday and a hotline will be set up for camera buyers to call,
the
> > person who I spoke to (didn't get a name, sorry) seemed keen to
stress
> > that it would be open over the weekend, so looks like all should
be
> > well
> > soon.  Hopefully we will soon see this email from Kodak and get
these
> > things afterall."
>=20
>=20
> ------------------------ Yahoo! Groups Sponsor
>=20
> For more information: http://www.automatedhome.co.uk
> Post message: ukha_d@xxxxxxx
> Subscribe:  ukha_d-subscribe@xxxxxxx
> Unsubscribe:  ukha_d-unsubscribe@xxxxxxx
> List owner:  ukha_d-owner@xxxxxxx
>=20
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/
>=20