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RE: BT Problems
- To: <ukha_d@xxxxxxx>
- Subject: RE: BT Problems
- From: "Tony Butler" <tony@xxxxxxx>
- Date: Sat, 26 Jan 2002 13:21:11 -0000
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
Title: Message
A
m8
of mine had Business Highway installed in his office because ADSL was not
available. A few months later, ADSL became available & he went
back to
them and argued that if he'd known ADSL was on it's way, he would have
waited.
They
agreed to waive the remainder of the BH contract.
Two
things though:
1.
Business BT are a lot more helpful than Private BT - they have budgets to
give
sweetners to customers.
2. My
m8 went with BT ADSL, which no doubt influenced their decision to waive the
Highway charges.
You
_might_ be lucky if you say to BT you'll go with their ADSL _if_ they waive
the
Highway contract, otherwise you'll bugger off to a cable co for phone and
broadband, so BT end up with nothing......
Other
than that, unless you try to angle it that your problems mean they are
breaching
their contract to supply the service, then I'm afraid you're probably
buggered.....
HTH,
Tony
Hi,
Got a few problems with BT at
the
moment, i'm sure someone has similar issues and i'm after some
advice.
On the 30 Dec 2001 BT installed HomeHighway, consquently
they
then launched ADSL Wires Only. I want to get ADSL Wires only,
because homehighway has just been installed they want 12 months worth
of
line rental to convert it back to an analogue line (works out to be
about
250quid!).
Does anybody know of a way to get out of the
contract, I
do have a few issues with the speed of the line and it
disconnecting.
Kind Regards, Chris
Bond
For
more information: http://www.automatedhome.co.uk
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