RE: OT : Internet Service Providers...

["Phil Harris" <phillip.harris1@xxxxxxx>]

Right ... Have just spoken with Fast24 and this is what I've been told:

Their service is not to be regarded as an "always on" service -
however,
although they would not condone being connected for 7 days using both
ISDN channels they also at the moment have no problems with someone
doing so. They claim that up to now they have never contacted a customer
to complain about usage and they have never terminated an account and
that they have no plans whatsoever to do so.

They have assured me that 16 hours a day usage would certainly not raise
any comment from them.

I have now subscribed with Fast24 for the princely sum of =A3166 a year -
which is =A313.88 or thereabouts per month which doesn't seem at all bad.
Apparently it takes 2-3 days for them to set up the "freephone"
account
but given that it's going to take a while to cancel my V21 account then
I'm not too worried.=20

Phil=20

> -----Original Message-----
> From: Gareth Cook [mailto:gcook@xxxxxxx]=20
> Sent: 16 January 2002 14:17
> To: ukha_d@xxxxxxx
> Subject: Fw: [ukha_d] OT : Internet Service Providers...
>=20
>=20
> Phil - fast24 I'm with.
>=20
> I've been on at 128k ISDN for 7 days now solid.
>=20
> G.
> -------------+---------------------+-----------------------+-
------------------------
>   (Embedded   Gareth Cook          Office:  +44 (0) 1784 =20
>       Work: g@xxxxxxx
>  image moved  Senior Engineering          445 166        =20
>                Personal:
>    to file:   Specialist           Mobile:  +44 (0) 7980 =20
>         g@xxxxxxx
>  pic01284.jpg EMEA ED, IBM SWG            445 166        =20
>       AIM Chat : TheBoyG
>       )       Lotus Park, Staines, Fax:      +44 (0) 1784=20
>               MSN Chat :
>               TW18 3AG                    499 166        =20
>      chat@xxxxxxx
> -------------+---------------------+-----------------------+-
------------------------
>=20
>=20
>=20
> ----- Forwarded by Gareth Cook/UK/IBM on 16/01/2002 14:16 -----
>                                                              =
=20
>                                                       =
=20
>           Discussion          .                             =
=20
>                                                       =
=20
>           Main Topic                                        =
=20
>                                                       =
=20
>                               Subject:                      =
=20
>                                                       =
=20
>         "Phil Harris"         .                            
=
=20
>                                                       =
=20
>  <phillip.harris1@xxxxxxx>            [ukha_d] OT :=20
> Internet Service Providers...                               =
=20
>          Today 14:04                     .                  =
=20
>                                                       =
=20
>                               Category:                     =
=20
>                                                       =
=20
>                                                             =
=20
>                                                       =
=20
>                                                             =
=20
>                                                       =
=20
>                                                             =
=20
>                                                       =
=20
>                                                             =
=20
>                                                       =
=20
>=20=20
> ----------------------------+---------------------------------
> -----------------------------------------------------=20
>=20
>=20
>=20
>=20
> Right ... V21 have decided to kick me off their service -=20
> apparently I have broken the terms of my agreement by being=20
> online for more than 8 hours in any 24 hour period. I've=20
> queried this with them as I have been online for more than 8=20
> hours a day before and pointing out that their T&Cs did (and=20
> do still) say "unmetered" - whereas if they have logged
that=20
> I am using more than 8 hours and have hence disabled my=20
> account then it's definitely anything but "unmetered"!
>=20
> They do have the following very vague statement in an=20
> addendum to their T&Cs (Which you find by going to their=20
> "Server Status" page!):
>=20
> "The Acceptable Use Policy does not mention a specific time=20
> limit on useage and we have no intention of making a firm=20
> limit on connection time, merely that useage will be=20
> monitored and deviations from normal personal useage will be=20
> dealt with on an individual basis. As stated in the=20
> Acceptable Use Policy V21 reserves the right to suspend or=20
> cancel any account which it believes to be in breech of the=20
> agreement."
>=20
> Anyway ... I'm expecting a call back today from one of their=20
> senior managers (yeah right!) and if nothing is resolved then=20
> I'll be looking for a replacement provider.
>=20
> Someone suggested another provider that they'd been using=20
> 24/7 and had been connected for days at a time ... Was it=20
> "Fast24" or something like that? Can you let me know if
you=20
> have any recommendations. Cheers Guys.
>=20
> Phil
>=20
>=20
>=20
> For more information: http://www.automatedhome.co.uk
> Post message: ukha_d@xxxxxxx
> Subscribe:  ukha_d-subscribe@xxxxxxx
> Unsubscribe:  ukha_d-unsubscribe@xxxxxxx
> List owner:  ukha_d-owner@xxxxxxx
>=20
> Your use of Yahoo! Groups is subject to=20
> http://docs.yahoo.com/info/terms/
>=20
>=20
>=20
>=20
>=20
> ------------------------ Yahoo! Groups Sponsor=20
> ---------------------~--> Tiny Wireless Camera under $80!=20
> Order Now! FREE VCR Commander! Click Here - Only 1 Day Left!=20
> http://us.click.yahoo.com/WoOlbB/7.PDAA/ySSFAA>
/IBOolB/TM
>=20
>=20
> --------------------------------------------------------------
> -------~->
>=20
> For more information: http://www.automatedhome.co.uk=20
> Post message: ukha_d@xxxxxxx=20
> Subscribe:  ukha_d-subscribe@xxxxxxx=20
> Unsubscribe:  ukha_d-unsubscribe@xxxxxxx=20
> List owner:  ukha_d-owner@xxxxxxx=20
>=20
> Your use of Yahoo! Groups is subject to=20
> http://docs.yahoo.com/info/terms/=20
>=20
>=20