RE: OT : Internet Service Providers...

["Phil Harris" <phillip.harris1@xxxxxxx>]

OK ... I'll take a look tonight.

Thanks

Phil

> -----Original Message-----
> From: Chris Bond [mailto:chris@xxxxxxx]
> Sent: 16 January 2002 14:22
> To: ukha_d@xxxxxxx
> Subject: Re: [ukha_d] OT : Internet Service Providers...
>
>
> I use zetnet (zetnet.com), 100quid per year and you get 128k Access
> they're the only isp in the country to offer this on the
> surftime deals.
> There policy is 6hour disconnect but you're allowed to reconnect
> immidiatly.
>
>
> On Wed, 16 Jan 2002, Phil Harris wrote:
>
> >
> > Right ... V21 have decided to kick me off their service -
> apparently I
> > have broken the terms of my agreement by being online for
> more than 8
> > hours in any 24 hour period. I've queried this with them as I
have
> > been online for more than 8 hours a day before and pointing
> out that
> > their T&Cs did (and do still) say "unmetered" -
whereas if
> they have
> > logged that I am using more than 8 hours and have hence disabled
my
> > account then it's definitely anything but "unmetered"!
> >
> > They do have the following very vague statement in an addendum to
> > their T&Cs (Which you find by going to their "Server
Status" page!):
> >
> > "The Acceptable Use Policy does not mention a specific time
> limit on
> > useage and we have no intention of making a firm limit on
> connection
> > time, merely that useage will be monitored and deviations
> from normal
> > personal useage will be dealt with on an individual basis.
> As stated
> > in the Acceptable Use Policy V21 reserves the right to suspend or
> > cancel any account which it believes to be in breech of the
> > agreement."
> >
> > Anyway ... I'm expecting a call back today from one of their
senior
> > managers (yeah right!) and if nothing is resolved then I'll
> be looking
> > for a replacement provider.
> >
> > Someone suggested another provider that they'd been using
> 24/7 and had
> > been connected for days at a time ... Was it "Fast24"
or something
> > like that? Can you let me know if you have any
> recommendations. Cheers
> > Guys.
> >
> > Phil
> >
> >
> >
> > For more information: http://www.automatedhome.co.uk
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