It’s a shame
about
the faults in this printer as when it works it is outstanding. I’m
sure it is
hidden in the small print somewhere, but the one thing that I didn’t
realise
at the time of buying is that the print heads have a life of 25,000 pages
IIRC
or one year. If used in a home environment it seems unlikely that the 2,000
page a month limit will ever likely be reached. I had a black print head go
south after around 3,000 pages just before Christmas – just outside
the
warranty period!
That said, when
the
print heads behave themselves you do get bucketloads of ink in the
replacement
cartridges compared with the all-in-one style of replacement, and it is
pretty
fast as inkjets go. I just hope that I don’t suffer any of the
“built in”
failure modes, as I really don’t fancy shelling out for a printer
that I don’t
actually use that often.
I replaced my
defunct
HP5200C scanner last month (self repair failed) with a 5400C. It is faster,
higher resolution, the software is MUCH better, and it was cheaper. I seem
to
be spending most of my time nowadays using the two as a colour
copier!
Tim.
-----Original
Message-----
From: Phil
Harris [mailto:phillip.harris1@xxxxxxx]
Sent: 15 January 2002
08:48
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] OT :
Printers...
Given
that when I finally got someone from HP to talk to me yesterday and went
through the fault with them they came nowhere close to giving me a solution
then I don't hold out too much hope of getting any help from them in any
other
way. Basically the unit is out of warranty (which I do completely
understand)
and so they aren't interested in helping (which I
don't).
Given
the information from Dr John and Luc I've effected what I consider a
"temporary" repair and using the old cartridge I've had it do a self test
sucessfully and a couple of prints ... all I now need to do is take back
the
two full carts and try to exchange them as faulty as they have had their
"chips" written to and now log to the printer as
empty!
I
have
also had an offer of help from Mike Huggins (of Lets Automate) who has
given
me a phone number for someone that works for him who will try to locate me
a
replacement part...
-----Original
Message-----
From: Dr John
Tankard [mailto:john@xxxxxxx]
Sent: 15 January 2002
08:35
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] OT :
Printers...
I
tried when mine went up the spout, and got no where, despite the fact I am
a
reseller of HP !!
I
only
got the 2200 after I received a assurance that the design fault in the
2000C
had been corrected, fortunately for me I did not have many spare cart's
-----Original
Message-----
From:
Kenneth Watt [mailto:kennwatt@xxxxxxx]
Sent: 15 January 2002
08:10
To:
ukha_d@xxxxxxxSubject: RE: [ukha_d] OT :
Printers...
Have
you tried having a go at HP?
K.
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