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RE: RE: (ukha_d) (OT) Small Claims


  • To: <ukha_d@xxxxxxx>
  • Subject: RE: RE: (ukha_d) (OT) Small Claims
  • From: "Nick Shore" <nick.shore@xxxxxxx>
  • Date: Thu, 10 Jan 2002 16:40:56 -0000
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

ah yes but the *human* who set up the automated responder fully intended that to happen !
-----Original Message-----
From: peter.white@xxxxxxx [mailto:peter.white@xxxxxxx]
Sent: Thursday, January 10, 2002 15:57
To: ukha_d@xxxxxxxSubject: [ukha_d] RE: (ukha_d) (OT) Small Claims

I've just had a call from my local TS - according them, and despite the
confirmation email, Kodak never actually completed the contract as the
confirmation was issued by an automated email responder, so it's not binding.
They went through same 'it's like a shop' scenario with me.

I still disagree, but clearly different advice is coming from different TS
areas.  She'd also spoken with 2 other people on this matter today.

Pete

-----Original Message-----
From: MIME:mark.egroups@xxxxxxx at INTERNET
Sent: Thursday, January 10, 2002 02:45
To: White, Peter; ukha_d@xxxxxxx at Internet
Subject: RE: [ukha_d] Small Claims


The following is posted without bias as to my own view of the matter, merely
a suggestion relevant not only to Kodak but any pursuance of a court claim.

May I recommend, anyone who is considering, or is in the process of,
pursuing a Small Claims Track in County Court, first make adequate steps to
make an out of court resolution. The courts do not look favourably on claims
made without any attempt to settle between the parties beforehand so will
likely throw the case out rather than take the time to consider it.

For this action I recommend a recorded delivery (or other guaranteed
signature snail mail service) letter stipulating what compensation you seek
and a time limt before you take legal action (say 7 days). This claim should
be sent to both Kodak and their "agent" Link(?) and the time period elapse
before you file a court claim. You should keep a copy of the letter and your
proof of posting. Royal Mail (or your preferred courier) will then have the
proof of signature (therefore receipt) should the court require it.

The "forms" required for any ensuing court action are downloadable from
http://www.courtservice.gov.uk and can be sent by post to the court so there
is no need to waste a trip to pick up the paperwork.

HTH anyone for this or another claim.

Mark.



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