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RE: RE: (ukha_d) (OT) Small Claims
- To: <ukha_d@xxxxxxx>
- Subject: RE: RE: (ukha_d) (OT) Small Claims
- From: "Nick Shore" <nick.shore@xxxxxxx>
- Date: Thu, 10 Jan 2002 16:40:56 -0000
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
ah yes
but the *human* who set up the automated responder fully intended that to
happen
!
I've just had a call
from
my local TS - according them, and despite the confirmation email, Kodak
never actually completed the contract as the confirmation was issued by
an
automated email responder, so it's not binding. They went through same
'it's like a shop' scenario with me.
I still disagree, but clearly
different advice is coming from different TS areas. She'd also
spoken
with 2 other people on this matter today.
Pete
-----Original
Message----- From: MIME:mark.egroups@xxxxxxx at
INTERNET Sent: Thursday, January 10, 2002 02:45 To: White, Peter;
ukha_d@xxxxxxx at Internet Subject: RE: [ukha_d] Small
Claims
The following is posted without bias as to my own view of
the matter, merely a suggestion relevant not only to Kodak but any
pursuance of a court claim.
May I recommend, anyone who is
considering,
or is in the process of, pursuing a Small Claims Track in County Court,
first make adequate steps to make an out of court resolution. The courts
do
not look favourably on claims made without any attempt to settle between
the parties beforehand so will likely throw the case out rather than
take
the time to consider it.
For this action I recommend a recorded
delivery (or other guaranteed signature snail mail service) letter
stipulating what compensation you seek and a time limt before you take
legal action (say 7 days). This claim should be sent to both Kodak and
their "agent" Link(?) and the time period elapse before you file a court
claim. You should keep a copy of the letter and your proof of posting.
Royal Mail (or your preferred courier) will then have the proof of
signature (therefore receipt) should the court require it.
The
"forms"
required for any ensuing court action are downloadable from http://www.courtservice.gov.uk
and
can be sent by post to the court so there is no need to waste a trip to
pick up the paperwork.
HTH anyone for this or another
claim.
Mark.
For more information: http://www.automatedhome.co.uk
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