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RE: Kodak - Shop metaphors.....
- To: <ukha_d@xxxxxxx>
- Subject: RE: Kodak - Shop metaphors.....
- From: "Ian Lowe" <ian@xxxxxxx>
- Date: Wed, 9 Jan 2002 13:41:22 -0000
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
Mark Harrison Wrote:
>I think something slightly different again:
>
>CC debiting is a two-pass process. I think that the best
"shop" metaphor
>is as follows:
<snip>
>As such, the point at which Kodak may have turned round and said
"no" is
>AFTER they had swiped my card and done the referal but BERFORE they'd
>pressed the "OK" button. (Which side of the signing the slip
is where
>the metaphor breaks down.)
It's the reason I specifically chose the *paper* based visa processing for
my version.
Let me clarify what I was getting at:
1) You see the goods you want on display in the store.
2) You go to the counter, and ask to purchase the goods.
3) You are asked for a payment method.
4) You hand over your visa, which is imprinted. You Sign the imprint slip
5) The assistant informs you that the goods will be delivered to you.
6) You Leave the Store.
7) Before the reseller's side of the imprinted Visa slip is presented to
the
bank for payment, They discover the pricing error.
8) They phone you, tell you it's all off, and they have torn up the VISA
Slip.
As I think about it, the point at which you have *paid* is not the point
where they submit the slip to visa processing, it is the point where they
seperate the parts and give you the transaction receipt.
It will be interesting to see this one go to court.
Ian.
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