RE: Broadband affordable?!?

["Steve B" <steve@xxxxxxx>]

If the trial has closed then you missed the boat.

 

My trial was ordered on the 18th Dec and a home highway termination booked.

 

BT have no option for termination on thier automated attendant so 10 presses, then passed via 10 oprerators put on hold for 10 mins, i got cut off. It took a further 3 phone calls to book the termination.

 

The engineer arrived on the 21st what should have been a 2 min job (remove the HH wires) took 4 hours due to some admin cockup.

 

One 27th comfort noticed 'line cut' soon after the ADSL router would sync to BT but i assumed i needed my logon details.

 

The 31st came - my go live date. The bloody thing went dead. I waited until 7pm as go live was uptil then. Nothing.

 

It then was passed from a customer service issue to tech support on the 2nd. This morning the sync was established by BT but is still down.

 

At the momement i want my home highway back.

 

When i get the ADSL up i will post details of the kit used and how it performs.

 

Steve.

-----Original Message-----
From: Scott Crowther [mailto:scrowther@xxxxxxx]
Sent: 03 January 2002 17:04
To: 'ukha_d@xxxxxxx'
Subject: RE: [ukha_d] Broadband affordable?!?

Steve - please expand further, the trial has now closed to new applications.

 

They're claiming the trial was a success - are you suggesting otherwise?

 

Scott Crowther
Intamac Systems Ltd

t: +44 (0)1604 679262
e. scrowther@xxxxxxx
w. www.intamac.com

-----Original Message-----
From: Steve B [mailto:steve@xxxxxxx]
Sent: 03 January 2002 17:01
To: ukha_d@xxxxxxxSubject: RE: [ukha_d] Broadband affordable?!?

I was going to post my experience on this and share my setup but BT are pissing about and it dont work.

 

Get on the trial and save the setup fee.

 

Steve

 

Back on a modem

 

-----Original Message-----
From: Scott Crowther [mailto:scrowther@xxxxxxx]
Sent: 03 January 2002 13:36
To: 'ukha_d@xxxxxxx'
Subject: [ukha_d] Broadband affordable?!?

Sorry if you already knew this, but woo-hoo, broadband at affordable prices at last...

 

http://www.groupbt.com/Media%20centre/Archive%20news%20releases/2001/nr0185.htm

 

 

Scott Crowther
Intamac Systems Ltd

t: +44 (0)1604 679262
e. scrowther@xxxxxxx
w. www.intamac.com

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