OT: Legal Rights / Where do I stand

["Daniel James" <groups@xxxxxxx>]

Hi all

This is a little off topic, but I know there are lots of you who have
had
work done to your houses / know legal matters well!

I have just had a new porch put on the house, the work was carried out
by
the firm that had previously fitted all the windows on my house to a
high
standard.

Now you guessed it I have problems with the quality of the work, and
have
tried to get it rectified to no avail, the company have been very curt
with
us, and although they have tried, it is obvious that they are not willing
to
put the work right (scratches on the door, mismatching door furniture,
work
not finished to the same standard as before etc...)

I am however in the fortunate position of not having parted with any
cash
for this work yet.. :-)

I am basically thinking of writing them a letter and asking for the
whole
lot to be removed, less the brickwork, and offer then a sum that I think
is
fair for the brickwork.

Can anyone see a problem with this approach? / is it legal?

Many thanks, and sorry for the OT - but there is so much knowledge in
this
group!!

Regards, one very frustrated

Daniel James

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