RE: Roomba in stock at LetsAutomate

["White, Peter" <peter.white@xxxxxxx>]

Roomba is only supplied with a 90 day warranty in the States (as is the
iPOD, coincidentally).

Pete

-----Original Message-----
From: Kenneth Watt [mailto:kwatt@xxxxxxx] 
Sent: 02 December 2002 16:51
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] Roomba in stock at LetsAutomate


> As the UK retailer, they would have to supply it with a warranty
AIUI<=
BR>
-
> whether this is an actual roomba warranty or an LA undertaking to 
> replace/repair within 1 year I don't know.....

Yes, AIUI, they do under the Sale Of Goods Act have to supply the
appliance=
with a warranty "for a reasonable period of time" that seems to
b=
e generally
accepted as being 12 months. Given that if you import direct you have
*NO*<=
BR>
warranty whatsoever then I think this is pretty reasonable really. As
withi=
n
that =A370 or thereabouts LA have to deal with the manpower to receive,
che=
ck,
pick and pack, any warranty failures and still leave some margin for
profit=
as, LA is after all a business and not a charity. When all is said and
done=
I think you'll find that they are working on about a 15-20% margin at
best,=
not exactly OTT IMHO.

K.


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