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RE: (Fwd) Re: Cheap projector


  • To: <ukha_d@xxxxxxx>
  • Subject: RE: (Fwd) Re: Cheap projector
  • From: "Mark Harrison" <Mark.Harrison@xxxxxxx>
  • Date: Mon, 15 Apr 2002 16:40:21 +0100
  • Delivered-to: ukha_archive@xxxxxxx
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

Well,

To be fair, it's better than the email you _could_ have received:

"Dear would-be fraudster,

Thank you for confirming that you only entered into the purchase in bad faith, because you knew is was an error. Your details have been passed to the police.

Yours,

A Vendor"

:-)

M.

-----Original Message-----
From: BUTLER, Tony, FM [mailto:tony.butler@xxxxxxx]
Sent: 15 April 2002 16:29
To: 'ukha_d@xxxxxxx'
Subject: RE: (Fwd) Re: [ukha_d] Cheap projector


> I would have expected their customer service to go into overdrive
> since the error was entirely their fault, not simply ignore all the
> people who ordered or respond with that pathetic email Chris Bond got

At least he got an 'apology'.
I emailed them saying I didn't want the order if the new price on the web
was what they were going to charge & to confirm they would not be charging
my card etc.

All I got back was
"Your credit card will not be charged for this order"

Not even a hint of an apology for screwing up the pricing etc.
Obviously Chris Bond is their "Special Friend" and that's why _he_ got an
apology :-)

Tony


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