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Re: Bloody BT!
- To: ukha_d@xxxxxxx
- Subject: Re: Bloody BT!
- From: "K. C. Li" <li@xxxxxxx>
- Date: Tue, 25 Sep 2001 15:47:08 +0100 (BST)
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
On Tue, 25 Sep 2001, Paul Gordon wrote:
> Also, I guess they're going to try & stick me for a =A3150 upgrade
fee to=
=20
> change to DSL, (even though I pre-registered 2 years ago to avoid
this), =
as=20
> when they offered me the DSL upgrade about a year ago, I turned it
down f=
or=20
> several reasons.
If you did pre-register bfore ADSL was available, you are still entitled
to free installation.
We've had ADSL installed recently and was charged the =A3150 installation
fee. However, when I queried the Helpdesk about my pre-registration, the
person was able to look up the exact date of my registration and raised a
credit to refund the installation charge.
The reason why we've only recently had ADSL installed is because we were
judged to live too far from the exchange. But with the availability of
RADSL, our (4th) order was accepted. As it turned out, the visiting BT
engineer has confirmed from the Whoosh test that our line loss is actually
within the original ADSL limits.
Regards,
Kwong Li
li@xxxxxxx
Laser Business Systems Ltd.
http://www.laser.com
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