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Re: BT are kicking me off
> I think you'll find that the 5 hour service agreement,
> is really a 5 hour response time not a five hour fault
> clearance which is a very different kettle of fish.
No, it's a 5 hour fault clearance time. There's a claim going in for a few
thousand pounds as we speak. At this rate we'll never have to pay for it!
Andy
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