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BT are kicking me off
- To: <ukha_d@xxxxxxx>
- Subject: BT are kicking me off
- From: "Tracey Gardner" <tracey.gardner@xxxxxxx>
- Date: Tue, 30 Oct 2001 17:31:57 -0000
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
Hi Andy
I think you'll find that the 5 hour service agreement,
is really a 5 hour response time not a five hour fault
clearance which is a very different kettle of fish.
Tracey
tracey.gardner@xxxxxxx
Lincolnshire
U.K.
>Also we went without our T1 line (connecting 2 offices)
for 48 hours (despite a 5 hour service agreement).
>Gotta love BT.
>
>Andy
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