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The UKHA-ARCHIVE IS CEASING OPERATIONS 31 DEC 2024

Latest message you have seen: Re: Newbie Question Time


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RE: New BT Anytime Ad...


  • To: <ukha_d@xxxxxxx>
  • Subject: RE: New BT Anytime Ad...
  • From: "Phil Harris" <phillip.harris1@xxxxxxx>
  • Date: Tue, 9 Oct 2001 21:07:31 +0100
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx


However both Mark and Paul can document that they are unable to get onto
the
internet "whenever" they want and "as often as" they
like...

....I can't say that I'm a Watchdog fan myself but effectively pushing
clients into a corner by giving them a "crap service" dialup
number where
they have to leave (possibly breaking the terms of their agreement with
BTI)
rather than BTI simply saying "sorry, we are terminating your
agreement with
us" stinks!

Phil

> -----Original Message-----
> From: Mark Hetherington [mailto:mark.egroups@xxxxxxx]
> Sent: 09 October 2001 20:47
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] New BT Anytime Ad...
>
>
> AIUI, it has already been investigated at the same time as the
> investigation
> into other parts of their advertising to do with quality.
>
> The complaints wrt quality were upheld and had to be removed from the
> advertising.
>
> Complaints wrt the use of the term "anytime" were not upheld
and it was
> deemed an appropriate term to use that BT were free to continue using.
>
> Mark.
>
>



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