RE: [OT] Gateway Monitor Repair

["Mark McCall" <mark@xxxxxxx>]

Brian – Still have to pick up the monitor from the repair shop.  Will let you know.

 

Thanks

 

M.

 

 

-----Original Message-----
From: Brian G. Reynolds [mailto:brian.g.reynolds@xxxxxxx]
Sent: 26 November 2001 20:20
To: ukha_d@xxxxxxx Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

 

Mark, did you send the details to me?

 

I have re-built my server etc this w/e and might have missed some mails.

 

Out on site tomorrow then "in theory" back in the orifice on Wednesday.

 

B.

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 23 November 2001 22:06
To: ukha_d@xxxxxxx Subject: Re: [ukha_d] [OT] Gateway Monitor Repair

Are you sure?

 

Our Gateway systems all have 3 year warranties but the small prints says the monitors are only covered for one!

 

M.

 

----- Original Message -----

From: Brian G. Reynolds

To: ukha_d@xxxxxxx

Sent: Friday, November 23, 2001 8:37 PM

Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

 

Am I missing something here? Gateway monitors have a 3 year warranty, or at least the ones we sell at work are.

 

If is is knackered during this period then Gateway should replace it.

 

I rarely have a problem with Gateway in this regard, if you like, when I get into work on Monday I can get a phone number for Gateway warranty emailed to you?

 

B.

-----Original Message-----
From: Des Gibbons [mailto:des@xxxxxxx]
Sent: 23 November 2001 18:48
To: ukha_d@xxxxxxx Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

Give Geoff Cronin a call, he is local to you, and has repaired quite a few for me in the past, you never know.

 

GAC Video Services, he is in the book, if not, I can dig it out from somewhere :/

 

Des

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 23 November 2001 13:32
To: ukha_d@xxxxxxx Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

This was a large, well known local company specializing in PC repairs.  Their standard charge is £75 + VAT to fix a 17” monitor and I was prepared to pay that as it’s based on a Sony tube and is a decent monitor.  I have recently bought a couple of Philips ones at 125 inc VAT but they weren’t a patch on this gateway one.

 

M.

 

-----Original Message-----
From: Keith Doxey [mailto:ukha@xxxxxxx]
Sent: 23 November 2001 12:34
To: ukha_d@xxxxxxx Subject: RE: [ukha_d] [OT] Gateway Monitor Repair

 

Who told you that?

 

A computer shop or a TV repairer.

 

A good TV repair shop should be able to source a transformer if they are still available from other sources (might be pattern parts available). Failing that you have no hope. Probably not cost effective anyway. Transformer will probably be more than a tenner and labour charges of £35-£40 per hour. That'll set you back half the cost of a new 17" monitor and you will have one that is two years old.

 

sad but true unfortunately.

 

Keith

-----Original Message-----
From: Mark McCall [mailto:mark@xxxxxxx]
Sent: 23 November 2001 12:17
To: ukha_d Egroup
Subject: [ukha_d] [OT] Gateway Monitor Repair

We’ve just been told that one of our 17” Gateway monitors is not able to be repaired because a replacement “fly-back transformer” is no longer available.  The monitor is only two years old and it seems a shame just to dump it like this.

 

Anyone know where I could try for the part before writing it off?

 

Thanks

 

M.

 

 

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