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Re: Was OT Widescreen TV - Extended warranties



I'm surprised just how much I spent on extended warranties over the last five years, I only know this because they keep sending me letters asking me to extend the expired extended warranty.  The sales people seem more eager to sell you the extended warranty than the item you actually want to buy and get really miffed when you don't take out the warranty.  If you want to get a really bemused reaction from a salesperson in Comet / Currys etc, follow my friends advice and tell 'em confidently "If it breaks, I'll buy another one", whether you mean it or not, it stops them dead in their tracks.
 
- Phil
----- Original Message -----
Sent: Friday, May 11, 2001 7:36 PM
Subject: RE: [ukha_d] Was OT Widescreen TV - Extended warranties

I know all about this stuff as I fix white goods and know a lot of guys that
do the brown.

Extended warranties are a rip-off the companies (mainly Comet and Currys or
DFS groups as they should be called) are just playing the numbers game. On a
washer costing about £250-350 you would expect one or two repairs in the
five year period so ergo at an average of £70 a repair you make a profit on
selling a warranty at £150, plus you have the interest on the dosh in the
bank. The Comet offer of getting your money back is a no-hoper IMO as 80% of
appliances need a repair inside the five year period, particularly on a
washer dryer!

K.

-----Original Message-----
From:       Stuart Grimshaw [mailto:stuart@xxxxxxx]
Sent:      11 May 2001 16:10
To:      ukha_d@xxxxxxxSubject:      Re: [ukha_d] OT Widescreen TV

On Friday 11 May 2001 15:42 pm, you wrote:
> Paid my £45-00 quid and declined the offer of an extended warranty.
> About 2 weeks after the shop closed I rang the helpline and told them I
> hand been sent the remote and they sent me a brand new one. Just before
the
> 12 month warranty was up I was offered the chance to take out an extended
> guarantee for a further 12 months for ONLY £79-00.

We got a good extended warranty with out washer/dryer, if you don't use it,
you get the cash back at the end. OK, so we miss out on the interest it
would
have earnt but I'd only have spent it on something else anyway :-)



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