Re: OT: Beeping on phone line.

["Alan Cockerton" <alancc@xxxxxxx>]

Although the Red Care is disconnected from the line it is still being
polled
from the exchange, this is the beep you can hear. When working correctly
the
exchange will sense when the line is being used and suspend the polling to
prevent annoyance. If the Red Care is not being reconnected you need to ask
the alarm installer to instruct their Alarm Receiving Center to request BT
to terminate the contract.

Alancc
----- Original Message -----
From: "Michael Mc Aree" <michael.mcaree@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: Tuesday, May 08, 2001 9:06 AM
Subject: [ukha_d] OT: Beeping on phone line.


> My parents BT line is acting up after an alarm install, removal and
> reinstall. BT blame the alarm installer - he blames BT redcare and the
> problem is still there. Every three minutes or so a beep is heard on
the
> line and is very annoying. The alarm installer says it is a message
sent
to
> BT RedCare alarm. The Bt RedCare box is disconnected from the line and
the
> beeps still keep on coming.
>
> Any ideas as to what could be causing this? or how to resolve it?
>
> Michael
> BELFAST
>
>
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