RE: BT lines

[Garwood <themanse@xxxxxxx>]

I have a mate who works for BT and he says that the most likely place for a
bad line is between your house and the first main connection, either up the
pole, or at the green box in the road. BT only guarantee 28K and nothing
above. So if you place a fault call saying that you keep getting a crackle
on the line intermittently, when making voice calls. They will come and
test it and because it is intermittent, no fault will be found. However if
you keep making fault calls saying the same thing after a couple of times,
they will replace the cable between you and the first main connection.

This might help your speed.

Nigel

-----Original Message-----
From:	campbell@xxxxxxx
[SMTP:campbell@xxxxxxx]
Sent:	07 May 2001 22:31
To:	ukha_d@xxxxxxx
Subject:	[ukha_d] Bt lines

I would appreciate if any of you in the know chaps could advise is there a
way I could ask BT to send a test signal to my line to check quality. I
never get connections above 40000bps and rarely 38500. I believe a lot of
this could be down to line quality and may consider asking bt to install a
completely new routed 2nd line (if not too expensive). The original
connection into house is no longer accessible. The master has been
relocated to beside Comfort.

Any help appreciated.
Campbell

If the whole world smiles
is it a Universal Beam :-)
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