RE: WAS Curtain Control NOW B&Q and Screwfix

[Mark Harrison <mark.harrison@xxxxxxx>]

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Phil,

I'm sorry you've had problems in store.

Unfortunately, the K600 isn't on the B&Q website (yet.) The website is
only
about 10,000 product lines at the moment, wheras the total range is about
50,000.

Some of the heavy or fragile (read, expensive to deliver) products are
unlikely to come on at all, but the range should be increased over the
year.
(The site only launched last month.)

Regards,

Mark

-----Original Message-----
From: Phil Harris [mailto:phillip.harris1@xxxxxxx]
Sent: Thursday, March 01, 2001 2:17 PM
To: ukha_d@xxxxxxx
Subject: RE: [ukha_d] WAS Curtain Control NOW B&Q and Screwfix



OK Mark, I take your point that both Laser and LetsAutomate are *VERY*
specialist dealers catering to a specialist market but I hadn't asked the
person at B&Q how to control a K600 from a HomeVision ... my suprise
initially was at the B&Q assistant not even knowing that you could get
electrically operated curtain rails *AND* not knowing that they carried
them! My statement about asking a B&Q representative (as I know muppet
is
offensive and appologise for that) about controlling K4/600s from a
HomeVision was intended to highlight the fact that the information that
Laser and LetsAutomate give is so much more helpfull to the kind of stuff
that we (as a group) are doing.

Add to that however that I asked the assistant if they could tell me how
many K600 motor sets they had left in stock (which she couldn't do) as I
was
after six then I was not too impressed.

The assistant then asked me to leave my phone number so that she could get
someone else to check what stock they had left of the K600s (which I did)
and I still haven't had a call back.

Phil





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