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Re: (ukha_d) Scan Delivery charges
- To: ukha_d@xxxxxxx
- Subject: Re: (ukha_d) Scan Delivery charges
- From: "Dr John Tankard" <john@xxxxxxx>
- Date: Wed, 20 Jun 2001 12:07:12 -0000
- Delivered-to: rich@xxxxxxx
- Delivered-to: mailing list ukha_d@xxxxxxx
- Mailing-list: list ukha_d@xxxxxxx; contact
ukha_d-owner@xxxxxxx
- Reply-to: ukha_d@xxxxxxx
--- In ukha_d@y..., peter.white@b... wrote:
> Except that their Customer Service is beyond crap. Had to get my
credit card
> company to refund me as I couldn't get any answer from Scan,
despite trying
> many, many times.
I can second and third that, I used to use them lots but when they
made mistakes sending me the wrong stuff (Always lower priced stuff),
I tried and tried and tried so speak with customer services
Then I had a idea, I kept emailing them tellong them how much I was
spending with other suppilers and explaind that I would continue to
email them every time I placed a order elseware untill I got my
problem resolved.
when I got up to several thousand pounds I got a call "Yes we will
sort it out today" shure enough I got a package the next morning....
and it was the wrong stuff again.
I give up
John
____________________________________
Automated Home UK
http://www.automatedhome.co.uk
____________________________________
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