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Re: (ukha_d) Scan Delivery charges


  • To: ukha_d@xxxxxxx
  • Subject: Re: (ukha_d) Scan Delivery charges
  • From: "Dr John Tankard" <john@xxxxxxx>
  • Date: Wed, 20 Jun 2001 12:07:12 -0000
  • Delivered-to: rich@xxxxxxx
  • Delivered-to: mailing list ukha_d@xxxxxxx
  • Mailing-list: list ukha_d@xxxxxxx; contact ukha_d-owner@xxxxxxx
  • Reply-to: ukha_d@xxxxxxx

--- In ukha_d@y..., peter.white@b... wrote:
> Except that their Customer Service is beyond crap.  Had to get my
credit card
> company to refund me as I couldn't get any answer from Scan,
despite trying
> many, many times.

I can second and third that, I used to use them lots but when they
made mistakes sending me the wrong stuff (Always lower priced stuff),
I tried and tried and tried so speak with customer services

Then I had a idea, I kept emailing them tellong them how much I was
spending with other suppilers and explaind that I would continue to
email them every time I placed a order elseware untill I got my
problem resolved.

when I got up to several thousand pounds I got a call "Yes we will
sort it out today" shure enough I got a package the next morning....
and it was the wrong stuff again.

I give up

John




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Automated Home UK
http://www.automatedhome.co.uk
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