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Mark,
Whether you're obliged t pay the extra £10 depends if the
delivery contract mentioned it:
If you
were shown the delivery T&Cs, or were given the opportunity t view the
T&Cs, AND the T&Cs mention this, then you're probably obliged t
pay up.
This is irrespective of whether you have a contract with DHL or whether you
have
a contract with the vendor which obliges you t pay any additional charges
levied by DHL.
If,
however, no mention was made of this, then you're probably not so obliged
(although, obviously, you are obliged t refund the C&E
fees.)
Certainly, the courier company does not have a
special
legal right to levy this (and I've just confirmed that with HMC&E on
their
helplines.)
Regards,
Mark Harrison
Head of Systems, eKingfisher
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Seems a LOT steep to me!
M.
----- Original Message -----
Sent: Friday, July 20, 2001 4:55
PM
Subject: Re: [ukha_d] [OT] DHL - Vaty,
Duty & ADMIN?
Hi
Mark,
I am postive you do. The post office als charge for admin
when
you pay duty and VAT. They say it is because they pay the duty and VAT for
you to speed things up in getting the items cleared with customs. Mind you,
£10 is a bit of a rip off as the post office only charge 6.50 admin. This
ain't s bad if the item cost was high, but in my case the items only cost
around 50 quid and with the duty and VAT I get stung 17.50 a time.
Ouch..!!
Dave...
At 15:47 20/07/01, you wrote:
Just got
DHL paperwork for a couple of things I bought from the States.
As well as VAT and Duty there
is a £10 "Administration" fee for DHL.
Am I obliged t pay this?
M.
____________________________________
Automated Home UK
http://www.automatedhome.co.uk
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