Re: Farewell, RedHotAnt (so looking for a replacement.)

[Stuart Grimshaw <stuart@xxxxxxx>]

Plusnet (www.plus.net) do Surftime for about 9.99 (plus the Surftime fee to
BT)

On 2001.01.16 09:47:44 +0000 Mark Harrison wrote:
> As you'll see from the below, RHA is no longer offering freephone
> access and is not able to talk to me because "the resources no
longer
> exist for us to enter into one to one correspondance with individual
> customers."
>
> Can anyone recommend a replacement ISP. I need toll-free 24x7,
> because both of us work from home from time to time, but don't need a
> full 24 hour service everyday???
>
> Regards,
>
> Mark
>
>
> ---Original Message-----
> From: importantupdate@xxxxxxx
> [mailto:importantupdate@xxxxxxx]
> Sent: 15 January 2001 19:33
> To: Mary.Harrison@xxxxxxx
> Subject: Important RedHotAnt Announcement
>
>
>
> RedHotAnt - Suspension of un-metered service
>
> The recent fall out within the technology sector, has meant that it
> has
> been impossible to secure the necessary funding to continue operating
> the RedHotAnt un-metered service. We have been in talks with a number
> of third parties, but as yet, no company has been interested in
> taking
> on the liabilities associated with RedHotAnt. If this situation
> changes,
> details will be posted on the RedHotAnt website.
>
> Under the circumstances, our existing telecom provider has given
> notice that the free phone telephone numbers on which RedHotAnt
> operates will be withdrawn as of 16th January 2001. In the interests
> of our current users, it has been agreed that existing facilities
> such as e-mail and domain hosting etc. will continue to run, however
> utilising a standard 0845 local rate call number.
>
> In order to continue to access the internet without interruption,
> users will need to change their existing dial up number to 0845 300
> 3410. Instructions of how to do so can be found on line at
> http://www.internet-support.net/redhotant
>
> Regrettably, voice based technical support is no longer available and
> RedHotAnt is not in a financial position to consider the question of
> refunds or compensation. If this situation changes, details will be
> posted on the RedHotAnt website and on the automatic voice mail
> system.
>
> Meanwhile, the resources no longer exist for us to enter into one to
> one correspondance with individual customers.
>
> Finally, we would like to apologise to those users who have not had
> the opportunity to make profitable use of the service.
>
> The Management
>
>
>
>
>
>

--
,,,
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Stuart Grimshaw         www.schoolsnet.com          sg@xxxxxxx
Special Projects Developer                            t: 07976 625221
Schoolsnet LTD             .oooO  Oooo.               f: 0870 7060260
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