RE: Kicked Off PlusNet NOW!!

["Timothy Morris" <timothy.morris@xxxxxxx>]

I've come in for a break from flying - its a bit cold - more on that
later...

I do agree that in this particular case they are wrong, and have advertised
a service that they patently couldn't afford to deliver! - unfortunately
any
recourse is difficult, and due to the sums involved probably a waste of
time. However I think a strongly worded letter to the Times is appropriate
in this case. Far better than writing to that headline grabbing hairy woman
who presents a well known consumer programme on TV and wouldn't understand
anyway:-)

Tim.

> -----Original Message-----
> From: Ian Lowe [mailto:ian@xxxxxxx]
> Sent: 01 February 2001 14:45
> To: ukha_d@xxxxxxx
> Subject: RE: [ukha_d] Kicked Off PlusNet NOW!!
>
>
> --- Timothy Morris <timothy.morris@xxxxxxx> wrote: >
> > It isn't fraudulent. Their services are not advertised as 24x7,
they
> > are advertised as unmetered.
>
> Tim, whilst not being affected (yet) by this, I have to take you to
> task on this: Plus.Net specifically >do< advertise the service
as
> unlimited, not unmetered.
>
> Even the fact that they have two seperate products: Off-Peak and 24-7
> makes it a bit dubious.
>
> I am more worried by the non commercial clause. That is blatant false
> advertising, with none of the greyness of the bandwidth issue.
>
> How can you advertise a product as having an "e-commerce package
to get
> your web storefornt online" and with a free .co.uk domain name,
then
> turn around and chuck people off for "commercial" use??
>
> Ian
>
>
> =====
> >+++
> Ian R Lowe. Director, Wintermute Consultancy Ltd.
> e-mail: ian@xxxxxxx
> Onward and Upward! Towards Ascension!
>
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