Dear Mr bovingdon,
* * Important notice regarding the deactivation of your PlusNet
account *
*
It has become clear to us through your pattern of Internet use that
the
PlusNet
account to which you are subscribed is not suitable for your
needs.
Your use of
our service is not treating fairly a product that was set
up for
reasonable
unmetered access and was never intended to provide unlimited
Internet access.
We regard your current use of the service provided as inappropriate
and no
longer wish to provide you with Internet access on this account.
Your
account
will be deactivated shortly. Access via PlusNet to your account
will
be removed
in 24 hours pending full account removal in 7 days
time.
Although Internet access to our services will not be possible after
account
suspension at midnight tonight, your web and e-mail accounts will
remain
active for the next 7 days to allow you to make alternative
arrangements
through another provider.
If you wish to remain with PlusNet and continue using your account for
Web,
e-mail
and domain services we have provided a facility to change to
PlusNet
Lite, an 0845
account with most of the functionality associated with
your
24/7+ account, you will be
able to change to this account type from the
1st
February by logging into the PlusNet
portal. Full details will be
available
automatically on the portal when you log in.
If you do not wish to change to the PlusNet Lite account we will of
course
refund to
you any monies that are in credit for your account balance in
7
days time.
Regards
PlusNet Customer Support
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