Re: Seagate Hard Drives

["Richard Malcolm-Smith" <rich@xxxxxxx>]

> I had a seagate hard drive fail on me yesterday, which was a pain, but
these
> things happen...
>
> This morning I phoned seagate to get warranty on the hard drive, as it
was
> less than 2 years old.
>
> On OEM drives, ie the ones you buy from scan, ebuyer, dabs, etc they
don't
> provide any warranty through Seagate you have to go to who you bought
it
> off, bit of a pain, but what the hell.
>
> So I told them that the place I bought it off went bust, so she asked
for
> the serial number and model number of the drive, then tells me that
the
> drive only has a one year warranty as it was an OEM drive.


That is standard, the reason that OEM drives are cheaper is that there is
no
support supplied by the manafacturer. Imagine if a PC was built from pieces
"Off the shelf" - they would be twice the price at least.

> Remind me never ever to buy anything from Seagate again!!
>
> Any time I have had a Maxtor hard drive fail, I go straight to maxtor
who
do
> advanced replacements, now thats a company I will be doing business
with
> again!

Which they had no obligation to do. If there is a warentee supplied by the
wholesaler/manafacturer then the retailers will usually say "1 year
manafacturers warentee" If a retailer offers more then the
manafacturer,
then its up to the retailer to solve it.



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