Re: iButtons was Farnell - Good Service

["Dr John Tankard" <jtankard@xxxxxxx>]

Stuart,

I have the windows kit and it works very well, I also have a DS one wire
weather station, also works well. I know that there are Linux drives for
the
weather station so I am sure you could get it to work.

If you have  problems come back to me I am on another list which just deals
with the DS one wire weather system so I can get hold of the url for the
drivers.

As a side bar, our security system at one of our factories is operated by
iButtons each employee has one on a key flob and they touch a recepicatal
by
the door to get it to unlock. Very good system although the UK distributor
has disappeared you can get them in the states, the beauty of the system is
that since no two ibuttons are the same you can enable only the keys you
want and if one is lost you just delete it from the list. All the data to
run the system is stored on a master key which is just placed in the
recepictal and a button pressed on the control panel to load up the new
data, this means you dont need to connect the lock system to PC you just
carry the data on a button.

John
jtankard@xxxxxxx

> -----Original Message-----
> From: Stuart Grimshaw [mailto:stuart@xxxxxxx]
> Sent: 24 March 2000 17:18
> To: ukha_d@xxxxxxx
> Subject: [ukha_d] Farnell - Good Service
>
>
> I've not posted to the list for a while, I've had a little
> problem with the
> fan on my mail server, so from my new server and new email
> address, I'd like
> to tell you all of a good experience I had with Farnell, the
Electronics
> suppliers.
>
> I've been trying to get hold of some 1-wire/microlan/iButton
> stuff for a few
> weeks, and after giving up trying to find somewhere that takes switch,
I
> settled on Farnell, they were the first to send me a catalogue (I'm
STILL
> waiting for Maplin's and RS's)
>
> I ordered a DS9091k 1-wire development & demo kit, on Thursday, at
about
> 6:30pm. Delivery is free and next working day if you place the
> order before
> 8pm.
>
> When my kit hadn't arrived by Monday, I rang the sales line to
> find out when
> it was due, and I was put through to the customer service dept. The
> assistant took my order number and contact number and said a customer
> service rep would call me back, while she couldn't give me a time, she
> assured me that someone would call when they knew what was going
> on, here we
> go I thought.
>
> Within an hour a rep rang me back and said that the item had been
> dispatched
> on the Thursday, but hadn't been scanned by the courriers (UPS) since.
She
> said she was going to call the courrier and find out what had happened
to
> it, but she did say I would have my kit by the next morning at the
latest,
> be it the one I ordered or a new one, and would call me back soon
> and let me
> know what was happening.
>
> I was already happy with the service I was getting, but the rep called
me
> back and said I would get my goods within the hour, not 10 minutes
later
> they arrived on my doorstep.
>
> So while I was a little dissapointed that all didn't go smoothly,
> I was very
> impressed by their customer service, even though I am not a large
company,
> and not spending 1000's of pounds, they treated me like I was.
>
> A big pat on the back to Farnell, and they will definetly be getting
my
> business again.
>
> PS, I havn't actually got the 1-wire stuff working yet :-) all
> the examples
> are for Windows, and I want to use it with Linux. I have the examples
> though, so it's only a matter of time.
>
>
>
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