Re: Phone automation

["paul gordon" <paul_gordon@xxxxxxx>]

Cheers Partick - I'll see if I can track this down....

Although I am, as you say, "A W2K man" - this is primarily
because it's my
job - I am not about to get into the Windows Vs Linux crusade, so I have to
be very carefull what I say, so as not to get flamed :-(   but, here goes..

I prefer to use W2K for the following reasons:

1) It's my job
2) I get all Microsoft software for free
3) I don't know Linux at all
4) I don't have time to learn Linux in addition to all the other stuff I
have to keep abreast of!
5) I want to keep to a single "standard" on all my PCs if at all
possible.

(Replies from the Linux camp not necessary thank you!)  ;-)

Cheers.

Paul G.
>There is a product available off the shelf which does both these things
>available from an outfit called something like LinePlex - which retails
>at around 130UKP - there were references to it a year or so ago in
>UK.telecom. I'm afraid I don't have time to trawl deja news right now
>for more details -- it might be worth a new post to uk.telecom to see
>what's available now.
>
>I've implemented most of what you require under Linux, but since you're
>a W2K man, that's not much help is it? The starting point for me was a
>Crucible Technologies CID-10 caller id box, a voice modem, and a perl
>script combined with a bit of custom code to talk to the two boxes.
>Sadly I can't program my PBX to divert incoming calls to specific
>extensions -- perhaps one day when I upgrade to a digital model...
>
>Patrick
>

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