Re: Phone automation

[Vince Goddard <mdsupp@xxxxxxx>]

Hi Paul,

What you've described below is my next project. I've just purchased a Pace
Solo modem from Yahoo auctions as this does the Caller ID + Voice. I will
be using Homeseer for the Caller ID handling and then if needed pass it
onto WinIVR for the Voice mail stuff.

I also intend to have Homeseer pass to my Ocelot & Leopard the number
of
calls and messages. Homeseer will speak the Caller ID's and playback the
messages from WinIVR.

Vince

PS. WinIVR is currently in beta, so has no registration fee for the time
been.
Homeseer is currently $40 but is going up to $80 on 1st April.

At 22:04 11/03/00, you wrote:
>Another recent spate of ******ing nuisance phone calls has got me into
>thinking again about my plans for phone automation based on Caller-ID.
>
>I've just had a quick look at what's available on Letsautomate.com
under
>the phone automation category, and came up blank with anything that
would
>come close to doing what I want.
>
>Can anybody suggest any product(s) which will allow me to put together
a
>highly-customisable automated voice-call handling system, based on
>Caller-ID info, and various other factors (such as time of day,
"do not
>disturb" commands and so on....
>
>The sort of features i'm envisaging are:
>
>* Incoming call with caller-ID withheld = diverts instantly (without
>ringing internal phones) to voice-mail box where they hear a message
>explaining that I do not take calls with the ID withheld (which are
>usually the ***ing salesmen!), and allows them to leave a message.
>
>* Incoming call with caller-ID available = Well, they passed the first
>test! - usual things, look up the number in my database, if it's from
>someone on VIP list, then connect them immediately etc.
>
>* As above, but person is not on my VIP list, then check several
things;
>first, check the time of day, - is it within the time I have set for
>accepting calls (I would want to say for instance, that between 11:30
PM,
>and 06:00AM I will accept no calls, except from my VIP list.) - If the
>call is rejected for this reason, the caller will be diverted to a
>voice-mail box where they hear a message telling them that "I
don't accept
>phone calls during unsociable hours..." and allows them to leave a
message)
>
>Also check whether I have set a "Do Not Disturb" status, for
instance if I
>am watching a movie (or getting a bit of the other!!!  ;-))), then all
>incoming calls get diverted to a voice-mail box, where they hear yet
>another message, saying "call back in 2 hours" (or 2 minutes
:-() -
>whiechever is appropiate... and again, lets them leave a message.
>
>You get the idea of the kinda stuff I'm after. I don't mind doing the
>programming myself, as long as its made pretty simple - I'm not a coder
by
>trade, and I'm certainly not a code-warrior, although I can turn my
hand
>to most things in the various flavours of VB....
>
>What I really need, is a Caller-ID device that can make the data
available
>to a programming language, and a programming environment designed for
>voice/messaging applications that has all the functions already
wired-in
>for this kinda stuff....
>
>Does such a beast already exist? - I know the hardware part is small
>potatoes, but what about the software to utilise the commonly-available
>hardware in the way I have described above?....
>
>Here's hoping....
>
>Paul G.
>
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