Fwd: RE: Phone Switch

["Paul Gordon" <paul_gordon@xxxxxxx>]

Chaps, (and ladies?)

Just thought I'd share with you another example of the first class customer
service that is typical of Keware:


Paul G.



>From: "Rich Helmke" <rjh@xxxxxxx>
>To: "Paul Gordon" <paul_gordon@xxxxxxx>
>Subject: RE: Phone Switch
>Date: Fri, 1 Dec 2000 15:36:14 -0500
>
>Dear Paul,
>We have the first switch going out on Monday to the UK. I will keep
your
>name on the reserve list so that you will be able to get it at the
intro
>price. I'll let you know how the switch works out with that UK user.
Then
>you can let me know whether you want it or not (at the intro price.)
Does
>that sound okay?
>Best regards,
>Karen Franz
>Customer Service
>Keware Technologies LLC
>
>-----Original Message-----
>From: Paul Gordon [mailto:paul_gordon@xxxxxxx]
>Sent: Friday, December 01, 2000 3:17 PM
>To: rjh@xxxxxxx
>Subject: Phone Switch
>
>
>Hi Rich,
>
>Although I registered for a phone switch, I'll not be able to take one
for
>just a little while - I have to sweet-talk the wife into approval
first!
>:-(
>
>It is likely to be the other side of Christmas before I will get FSA
(Full
>Spousal Approval), and I guess it's not fair to others to hold it for
me
>for
>that long, so I guess you should let it go, and I'll get one from a
later
>batch.
>
>BTW, do you know if there are any other UK users who have either
>pre-registered for one, or better yet been shipped one? - If so it
would
>save us all a lot of trouble if we could confirm that they will work OK
on
>the UK phone system...
>
>Thanks.
>
>Paul Gordon (UK)
>
>____________________________________________________________________________
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