Re: SMS Notification - OFF TOPIC

["Mike Huggins" <mikeh@xxxxxxx>]

<off topic>

I'm less than impressed with BT at the moment...

Lost phone last Wednesday
Called to bar it and request another on Monday
Was told 4 times, that "had I had the phone for a year it would be a
free
upgrade" - 4 times !! - when I asked for price was told they couldn't
quote
me !
Finally found someone with a brain, who said I could add a phone to the
contract and then cancel the other (and only pay for 1 month cancellation)
Received phone on Friday
Charged it up all day
Turned it on
Rang it
It rang twice, and then blew up
Called them again. Told I'd get another one today
They called today and left a voice message on my girlfriend's phone to call
them
I called them and sat in the queue for 35 minutes
When I got someone they told me to call another number
When I called that they said they were admin only and couldn't help me, and
to call 0345 860860 again...
They can get lost if they think I'm going to ring them and sit in their
damm
queue for another half an hour

Phew

Glad that's off my chest...




----- Original Message -----
From: <peter.white@xxxxxxx>
To: <ukha_d@xxxxxxx>
Sent: 06 December 1999 16:46
Subject: [ukha_d] Re: SMS Notification?


I've been using Genie since it launched, and the more they rework it the
more complicated it gets.

The SMS email (aka G-Mail) feature is useful, but the other SMS info
services are a pain, as they only act as bait to make to dial the premium
rate numbers to get the full story (which you can't dial unless you're a
Cellnet user).

Additionally I was for some time using it as my main mail address, on the
basis that I'd get notified about any new email almost immediatly. This is
ideal as I don't log into the internet each day.  However, it seems to
often
forget to send the SMS messages, or they get lost a black hole.  Whatever
the reason, the customer services team never did get back to me, and of
course you can't ring them...!

And like you say, it's very very very slow.  Try getting into it on a
Saturday night!

Vodafone are supposed to be lauching something similar, but that was due in
October....

Pete.


______________________________ Forward Header
__________________________________
Subject: [ukha_d] Re: SMS Notification?
Author:  MIME:mikeh@xxxxxxx at INTERNET Date:    12/6/99 4.15 PM


I just regsitered at genie.co.uk W_O_W !! How cool is that ?! FREE text
messages, and also you get yourusername@blabla and any mails to that
address
are sent to your phone. Cool !!

(Shame the site itself is so Slooooooooow)

Mike


[snip]

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